Step 01
01
You get in touch
Call, WhatsApp or fill in the form. Tell us your location, property type and how often you need cleaning. Nikki gets back to you personally, usually within a few hours.
Currently Accepting New Clients
Cleaning with True Grit. Across the Dales.
Professional domestic, commercial and holiday let cleaning from Richmond out to Darlington, Swaledale, Wensleydale and County Durham. No franchises, no faff, just Nikki and a small team who do the job properly.
We clean: holiday lets
⛅
Live in the Dales right now: -
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Cleans Behind Us
0
Towns & Villages
100%
Owner-Run
0+
cleans behind us
0
villages on the route
5am
earliest start
1
owner who answers her own phone
What We Do
Six things we do properly.
From 5am Airbnb turnarounds in Reeth to March-out cleans at Catterick, these are the jobs we know inside out.
Most Booked
Holiday Let & Airbnb
Same-day Airbnb & cottage turnarounds across the Yorkshire Dales. Fresh linen, welcome touches, host notification the moment the property's guest-ready.
⏱ Same-day turnaround
Learn more →
Domestic Cleaning
Weekly or fortnightly. Same time, same standard, same person each visit. The cleaner you don't have to think about.
💬 Free quote
Learn more →
Commercial Cleaning
Office cleans before opening, after close, or while you're out at lunch. Discreet, scheduled, contracted by the week or month.
📅 Flexible scheduling
Learn more →
Deep Cleaning
Inside the oven, behind the cooker, under the fridge, in the grout. The clean that makes a place feel brand-new again.
✨ One-off or seasonal
Learn more →
End of Tenancy
Move-out cleans done to landlord and agent standards. Designed to get every penny of your deposit back.
🛡 Deposit-safe
Learn more →
Catterick March-Out
SFA march-out cleans to MoD inspection standard for posting families. We know the checklist by heart, first-time pass focus.
🎯 First-time pass
Learn more →
Our Recent Work
A few of this week's properties.
Real photos from real cleans: holiday lets across the Dales, deep cleans in Richmond, freshly hoovered carpets in Darlington. No stock photos, no filters.
Simple Process
Booking your cleaner, in four moves
No complicated contracts. No call-centres. You message Nikki, we show up, the work gets done.
Step 02
02
We agree a plan
We discuss the job, agree a fair price, and pencil in a start date that works for you. No long contracts to sign, no hidden fees, no upsells.
Step 03
03
We come to you
We arrive on time with everything needed. Cleaning is thorough, methodical and respectful of your home. Holiday let hosts get a completion message the moment we're done.
Step 04
04
You relax
Come home to a spotless space. Most clients stay with us long-term, we'll be the cleaner you don't have to think about. That's the goal.
Holiday Let Specialist
Airbnb & holiday cottage cleaning in the Yorkshire Dales
We're the trusted changeover cleaning partner for holiday let owners across Swaledale, Wensleydale, Teesdale and the wider Yorkshire Dales.
- Same-day changeover turnarounds between guest check-outs and check-ins
- Fresh linen preparation and personal welcome touches for guests
- Host notification when the property is ready, no calls needed
- Flexible scheduling around your booking calendar
- Barns, cottages, farmhouses and luxury holiday homes
- Detailed cleans between seasons and deep cleans on request
★★★★★
"We arrived to find the barn spotlessly clean and perfectly prepared. There were even dog bowls and treats left out for our pets. Absolutely above and beyond, this is what makes a stay memorable."
Areas We Cover
Swaledale
Wensleydale
Teesdale
Reeth
Hawes
Leyburn
Barnard Castle
Northallerton
How Pricing Works
Every quote is tailored to your property.
We don't do generic price lists. Tell us about your home or property, and we'll send you a fair, no-obligation quote based on what's actually needed. Usually back to you the same day.
Domestic Cleaning
Free Quote
priced by visit length and frequency
- Weekly or fortnightly visits
- All rooms covered
- Hoovering, mopping and dusting
- Kitchen and bathroom cleaning
- Same cleaner each visit
Most Requested
Holiday Let & Airbnb
Free Quote
priced per changeover
- Same-day guest changeovers
- Fresh linen and welcome touches
- Host completion notification
- Flexible booking calendar
- Volume discounts for regular hosts
Deep, March-Out & End of Tenancy
Free Quote
priced per job after photos or site visit
- Full top-to-bottom clean
- Inside ovens and appliances
- Grout, tiles and limescale
- Landlord, agent and MoD standards
- Before and after photos on request
No contracts. No tie-ins. No minimum terms.
You book what suits you and cancel any time. We'll never quote you something different on the day.
The Promise
We show up.
We do the work.
We do it properly.
- That's the whole thing.
The Daily Drive
Most mornings, this is the shape of it.
From Richmond out to a holiday let, a march-out, a deep clean. Sometimes all three in a day. Drawn from a real week.
Richmond, home base
A typical week's routes
Towns & villages we cleaned in
~80miAvg day's drive
5amEarliest start
3Dales covered
DL1-DL12Postcode reach
Where We Clean
A real map. A real coverage area.
Click any village or search the list, every gold pin is somewhere we've worked. The only cleaning company spanning Darlington, Richmond and the Dales.
Find your area
Type to filter, or click a pin on the map.
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Right now in the Dales
-°CLoading…
🏰 Richmond
DL10, our home base
Cleaners in Richmond →
📍 Darlington
DL1, DL2, DL3 postcodes
Cleaners in Darlington →
🎖 Catterick Garrison
DL9, march out specialists
March out cleaning →
🌄 Yorkshire Dales
Holiday let specialists
Dales cleaning →
🏯 Barnard Castle
DL12, County Durham
Cleaners in Barney →
📍 Northallerton
DL6, DL7 postcodes
Northallerton cleaners →
📍 Leyburn
Wensleydale gateway
Cleaners in Leyburn →
📍 Bedale
DL8 North Yorkshire
Cleaners in Bedale →
📍 Catterick Village
DL10, near the racecourse
Catterick cleaners →
🌿 Gilling West
DL10, 2 miles from Richmond
Gilling West cleaners →
🌿 Scorton
Conservation village, DL10
Scorton cleaners →
🌿 Middleton Tyas
Scotch Corner area, DL10
Middleton Tyas cleaners →
🌿 Brompton on Swale
Swale gateway village, DL10
Brompton cleaners →
🌿 Hipswell & Colburn
DL9, near the Garrison
Hipswell cleaners →
🌿 Moulton
Near Scotch Corner, DL10
Moulton cleaners →
🔍 Your Area?
Not listed? We may still cover you
Ask us →
Meet Nikki
The story behind True Grit.
🤠
01
A mother, a founder, and the person who answers the phone.
Nikki started True Grit after years of cleaning for other companies and seeing the same problems repeat: rushed jobs, poor communication, rotating cleaners, and clients treated like account numbers instead of people trusting someone with their home.
As a mother and a local entrepreneur, she built the company around care, consistency and accountability. The rule is simple: if you're going to do something, do it with true grit. Show up, do the job properly, and treat every home like it matters. Because it does.
02
Why the cowboy hat?
Because every other cleaning company in the country has a logo with bubbles and a smiley face, and I'm not that. I'm based in Richmond, North Yorkshire, proper Dales country, and I wanted a brand that felt like the place I'm from. A bit rugged. A bit different. A bit serious about the work.
The black and gold cowboy hat isn't decoration. It's a promise: you'll know exactly what you're getting.
03
The hardest job we ever took.
A holiday let in Swaledale, guest check-out at 11am, next guests at 4pm, and the previous family had stayed an extra night without telling the host. We arrived to find every bed slept in, the kitchen completely used, and 17 wine glasses to wash.
We got it guest-ready by 3:47pm. That's the job. Same-day turnarounds, whatever the day actually looks like.
04
Why I still check the details myself.
Because holiday let hosts trust us with their bookings, military families at Catterick Garrison trust us with their march-out passes, and homeowners across Darlington and Richmond trust us with their keys. Nikki knows that trust is earned in the small details: the message sent on time, the oven glass checked twice, the key put back exactly where it should be.
If you're looking for a cleaner who is kind, careful and serious about standards, call us. Nikki answers the phone.
- Nikki Smith, Founder
✓Local & Independent
18+Areas Covered
100%Owner-Run
✓Quality Guaranteed
Real Words · Real Promises
What you actually get.
A real review from a real Dales holiday let, plus the specific things Nikki commits to every job.
★★★★★
We arrived to find the barn spotlessly clean and perfectly prepared. There were even dog bowls and treats left out for our pets. Absolutely above and beyond, this is what makes a stay memorable.
Our Promises
Five things we commit to on every job.
⏱
Same-day reply
Call, message or fill the form, Nikki gets back to you the same working day, usually within a few hours.
📲
Host completion notification
Holiday let owners get a message the moment the property is guest-ready. No calls. No chasing. Photos on request.
🎯
First-time pass focus
March-out cleans at Catterick are done to MoD spec. If the inspector flags something on us, we come back and put it right, free.
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One person · no call centre
You speak to Nikki. She knows your job, your property, your schedule. No call-handlers, no "your call is important to us".
📝
No contracts. No fuss.
Weekly, fortnightly, one-off, book what suits you. Cancel any time. No tie-ins, no minimum terms, no small print.
Worked with us before?
Leave a Google review →
Common Questions
Frequently asked questions
Everything you need to know about our cleaning services, coverage and pricing.
Our pricing is tailored to your home or property. Domestic cleans are priced by visit length and frequency. Holiday let and deep cleans are priced per-job based on size, condition and what is included. Contact us for a free, no-obligation quote.
Yes! Unlike some local cleaning companies who are fully booked, True Grit Cleaning Co is actively welcoming new clients across Richmond, Darlington, the Yorkshire Dales and surrounding areas. Get in touch today.
Yes, we cover both Richmond (DL10) and Darlington (DL1, DL2, DL3). We're proud to be one of the only local cleaning services to bridge both areas, giving clients in the wider DL postcode region a single, trusted provider.
Absolutely. Holiday let and Airbnb changeover cleaning is a core speciality. We work across the Yorkshire Dales, Swaledale, Wensleydale and Teesdale, fitting around your guest booking calendar and providing host confirmation when the property is ready.
Yes. True Grit Cleaning Company Ltd is registered at Companies House under company number 16822125, with the registered office at 19 Norman Road, Richmond, North Yorkshire, DL10 4PA. The company was incorporated on 30 October 2025 and is owner-operated by founder Nikki. You can verify the registration on the UK Companies House register at gov.uk.
We travel across a wide area: Richmond, Darlington, Leyburn, Hawes, Barnard Castle, Northallerton, Catterick, Bedale, Reeth and throughout the Yorkshire Dales. We also cover parts of County Durham. Not sure if you're covered? Just ask.
Ready to book?
Call or message us for a free, no-obligation quote. We typically respond within a few hours.
Phone / WhatsApp
07591 175 752
Base Location
Richmond, North Yorkshire, DL10
Service Area
Richmond, Darlington, Yorkshire Dales & County Durham
Hours
Mon–Fri 8am–6pm · Sat 8am–4pm
Get a free cleaning quote today
Serving Richmond, Darlington, the Yorkshire Dales and beyond. Currently accepting new clients.
Get in Touch
Request your free quote
Fill in the form and we'll get back to you promptly with a tailored quote. No obligation, no pressure.
Phone / WhatsApp
07591 175 752
Service Area
Richmond · Darlington · Yorkshire Dales · County Durham
Speciality
Holiday Let · Domestic · Commercial · Deep Clean